MacStadium Legal and Privacy Information

Please email support@macstadium.com or open a ticket if you have any questions about the documents listed here.

Documents

Service Level Agreement (SLA)
Acceptable Use Policy (AUP)

Data Privacy & Data Security Agreement Customer Firewall Appliance Policy Acceptable Use Policy (AUP)Privacy Policy DMCA Notice MacStadium IRS Tax Form W-9 MacStadium Sub-processors Third-Party Software License Acknowledgements Orka Third Party Code (v.1.3)Technical & Organizational Measures (TOMs) - Security Services

Security & Certifications

Shared Responsibility Model: Private Cloud Shared Responsibility Model: Orka MacStadium - SOC 3 Report MacStadium - ISO Certification (27001, 27017, 27018)MacStadium - Privacy Shield Certification

The following certifications for Atlanta and Las Vegas data centers available upon request and non-disclosure agreement:

Atlanta – ISO 27001, SSAE 16, SOC 1, SOC 2, SOC 3, PCI, OIX-2, HIPAA
Las Vegas – ISO 27001, SOC 1, SOC 2, SOC 3, PCI, HIPAA

Customer Forms

Firewall Change Request Form

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